.page-faq {
  --faq-gap: clamp(14px, 2.2vw, 22px);
  --faq-dark-line: 1px solid rgba(243, 238, 224, .22);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  padding: clamp(24px, 4vw, 40px) 0 clamp(40px, 6vw, 76px);
  border-bottom: var(--line);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background: var(--moss-tint);
  clip-path: polygon(66% 0, 100% 0, 100% 100%, 54% 100%);
  z-index: -1;
}

.page-faq .faq-hero .breadcrumb {
  margin-bottom: clamp(20px, 3vw, 34px);
}

.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(26px, 4vw, 44px);
  align-items: center;
}

.page-faq .faq-hero h1 {
  margin: 0 0 18px;
  font-family: var(--f-display);
  font-weight: 900;
  font-size: clamp(29px, 5vw, 58px);
  line-height: 1.14;
  letter-spacing: -.02em;
  color: var(--ink-green);
  max-width: 17ch;
}

.page-faq .faq-hero__lede {
  margin: 0 0 24px;
  max-width: 54ch;
  font-size: clamp(15px, 1.5vw, 17px);
  line-height: 1.8;
  color: var(--ink);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-bottom: 22px;
}

.page-faq .faq-hero__meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 20px;
  margin: 0;
  padding: 0;
  list-style: none;
  font-size: 12px;
  letter-spacing: .04em;
  color: var(--ink-green);
}

.page-faq .faq-hero__meta li {
  display: flex;
  align-items: center;
  gap: 8px;
}

.page-faq .faq-hero__meta li::before {
  content: "";
  width: 8px;
  height: 8px;
  flex: none;
  background: var(--gold);
  border: 1px solid var(--ink-green);
}

.page-faq .faq-hero__media {
  margin: 0;
  background: var(--paper);
  border: var(--line);
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-hero__media img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 通用章节内距 ---------- */
.page-faq .section {
  padding-block: clamp(48px, 6.5vw, 92px);
}

.page-faq .faq-cats__intro {
  max-width: 60ch;
}

/* ---------- 分类拼贴 ---------- */
.page-faq .cat-grid {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--faq-gap);
}

.page-faq .cat-card {
  background: var(--paper);
  border: var(--line);
  box-shadow: var(--shadow-hard);
  transition: transform 180ms var(--ease), box-shadow 180ms var(--ease);
}

.page-faq .cat-card:hover,
.page-faq .cat-card:focus-within {
  transform: translateY(-2px);
  box-shadow: var(--shadow-lift);
}

.page-faq .cat-card__link {
  display: flex;
  flex-direction: column;
  gap: 8px;
  height: 100%;
  padding: clamp(18px, 2.4vw, 26px);
  text-decoration: none;
  color: var(--ink);
}

.page-faq .cat-card__num {
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--vermilion-deep);
}

.page-faq .cat-card__name {
  font-family: var(--f-display);
  font-size: clamp(19px, 2.2vw, 25px);
  font-weight: 900;
  line-height: 1.25;
  letter-spacing: -.01em;
  color: var(--ink-green);
}

.page-faq .cat-card__count {
  font-size: 12px;
  letter-spacing: .04em;
  color: var(--sage);
}

.page-faq .cat-card__desc {
  font-size: 14px;
  line-height: 1.7;
  color: var(--ink);
}

.page-faq .cat-card__arrow {
  margin-top: auto;
  padding-top: 12px;
  border-top: var(--line-soft);
  font-size: 13px;
  font-weight: 600;
  color: var(--jade);
}

.page-faq .cat-card--lead {
  background: var(--ink-green);
}

.page-faq .cat-card--lead .cat-card__num {
  color: var(--gold);
}

.page-faq .cat-card--lead .cat-card__name {
  color: var(--paper);
}

.page-faq .cat-card--lead .cat-card__count {
  color: var(--moss-tint);
}

.page-faq .cat-card--lead .cat-card__desc {
  color: var(--ivory);
}

.page-faq .cat-card--lead .cat-card__arrow {
  color: var(--gold);
  border-top-color: rgba(243, 238, 224, .3);
}

/* ---------- 手风琴 ---------- */
.page-faq .qa-list {
  display: grid;
  gap: 12px;
}

.page-faq .qa {
  background: var(--paper);
  border: var(--line);
  box-shadow: var(--shadow-small);
}

.page-faq .qa__q {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 15px clamp(15px, 2vw, 22px);
  list-style: none;
  cursor: pointer;
  font-weight: 700;
  line-height: 1.55;
  color: var(--ink-green);
  transition: background 160ms var(--ease);
}

.page-faq .qa__q::-webkit-details-marker {
  display: none;
}

.page-faq .qa__q::marker {
  content: "";
}

.page-faq .qa__q:hover {
  background: var(--moss-tint);
}

.page-faq .qa[open] .qa__q {
  border-bottom: var(--line-soft);
}

.page-faq .qa__num {
  flex: none;
  padding-top: 3px;
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--vermilion-deep);
}

.page-faq .qa__text {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .qa__icon {
  flex: none;
  width: 9px;
  height: 9px;
  margin-top: 8px;
  border-right: 2px solid var(--ink-green);
  border-bottom: 2px solid var(--ink-green);
  transform: rotate(45deg);
  transition: transform 240ms var(--ease);
}

.page-faq .qa[open] .qa__icon {
  transform: rotate(-45deg);
}

.page-faq .qa__a {
  padding: 16px clamp(15px, 2vw, 22px) 20px;
}

.page-faq .qa[open] .qa__a {
  animation: faqAnswerIn 200ms var(--ease);
}

@keyframes faqAnswerIn {
  from { opacity: 0; transform: translateY(-4px); }
  to { opacity: 1; transform: none; }
}

.page-faq .qa__verdict {
  margin: 0 0 14px;
  padding: 10px 14px;
  background: var(--moss-tint);
  border-left: 3px solid var(--gold);
  font-size: 15px;
  font-weight: 600;
  line-height: 1.7;
  color: var(--ink-green);
}

.page-faq .qa__verdict .mono {
  margin-right: 8px;
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--vermilion-deep);
}

.page-faq .qa__steps {
  margin: 0;
  padding: 0;
  list-style: none;
  counter-reset: qa-step;
  display: grid;
  gap: 8px;
}

.page-faq .qa__steps li {
  position: relative;
  padding-left: 36px;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--ink);
}

.page-faq .qa__steps li::before {
  counter-increment: qa-step;
  content: counter(qa-step, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 3px;
  padding-left: 8px;
  border-left: 2px solid var(--gold);
  font-family: var(--f-mono);
  font-size: 12px;
  letter-spacing: .04em;
  color: var(--vermilion-deep);
}

/* ---------- 四步排查 ---------- */
.page-faq .step-list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--faq-gap);
}

.page-faq .step {
  display: flex;
  gap: 14px;
  padding: clamp(16px, 2vw, 22px);
  background: var(--paper);
  border: var(--line);
  border-left: 6px solid var(--jade);
  box-shadow: var(--shadow-small);
}

.page-faq .step__num {
  flex: none;
  font-size: 22px;
  font-weight: 700;
  line-height: 1;
  letter-spacing: .02em;
  color: var(--jade);
}

.page-faq .step__body {
  min-width: 0;
}

.page-faq .step__body h3 {
  margin: 0 0 6px;
  font-size: 17px;
  color: var(--ink-green);
}

.page-faq .step__body p {
  margin: 0 0 8px;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--ink);
}

.page-faq .step__check {
  margin: 0;
  padding-top: 8px;
  border-top: var(--line-soft);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--sage);
}

.page-faq .step__check .mono {
  margin-right: 8px;
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--vermilion-deep);
}

.page-faq .step__check a {
  color: var(--jade);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .step__check a:hover {
  color: var(--vermilion-deep);
}

/* ---------- 手机端三种情况 ---------- */
.page-faq .mobile-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--faq-gap);
}

.page-faq .mobile-card {
  padding: clamp(16px, 2vw, 22px);
  background: var(--paper);
  border: var(--line);
  border-top: 8px solid var(--vermilion);
  box-shadow: var(--shadow-small);
}

.page-faq .mobile-card__tag {
  display: inline-block;
  font-size: 11px;
  letter-spacing: .1em;
  color: var(--vermilion-deep);
}

.page-faq .mobile-card h3 {
  margin: 6px 0 12px;
  font-size: 17px;
  line-height: 1.4;
  color: var(--ink-green);
}

.page-faq .mobile-card ol {
  margin: 0 0 12px;
  padding-left: 20px;
  font-size: 14px;
  line-height: 1.72;
  color: var(--ink);
}

.page-faq .mobile-card ol li {
  margin-bottom: 5px;
}

.page-faq .mobile-card__need {
  margin: 0;
  padding-top: 10px;
  border-top: var(--line-soft);
  font-size: 13px;
  line-height: 1.7;
  color: var(--sage);
}

/* ---------- 新手五节 ---------- */
.page-faq .starter-list {
  margin: 0;
  padding: 0;
  list-style: none;
  border-top: var(--line);
}

.page-faq .starter-list > li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 14px;
  padding: 15px 2px;
  border-bottom: var(--line-soft);
}

.page-faq .starter__num {
  flex: none;
  width: 34px;
  font-size: 15px;
  font-weight: 700;
  letter-spacing: .04em;
  color: var(--gold);
}

.page-faq .starter-list h3 {
  flex: 1 1 200px;
  margin: 0;
  font-size: 16px;
  color: var(--ink-green);
}

.page-faq .starter__time {
  flex: none;
  margin-left: auto;
  font-size: 12px;
  letter-spacing: .04em;
  color: var(--sage);
}

.page-faq .starter-list p {
  flex: 1 1 100%;
  margin: 4px 0 0 48px;
  font-size: 14px;
  line-height: 1.72;
  color: var(--sage);
}

/* ---------- 联系客服 ---------- */
.page-faq .faq-contact {
  background: var(--ink-green);
  color: var(--ivory);
}

.page-faq .faq-contact__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(26px, 4vw, 48px);
}

.page-faq .faq-contact .eyebrow {
  color: var(--gold);
}

.page-faq .faq-contact h2 {
  margin: 10px 0 14px;
  font-family: var(--f-display);
  font-size: clamp(24px, 3.4vw, 38px);
  font-weight: 900;
  line-height: 1.24;
  letter-spacing: -.02em;
  color: var(--paper);
}

.page-faq .faq-contact__lede {
  max-width: 56ch;
  margin: 0;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(243, 238, 224, .86);
}

.page-faq .prep-list {
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
}

.page-faq .prep-list > li {
  display: flex;
  gap: 14px;
  padding: 14px 16px;
  background: rgba(243, 238, 224, .07);
  border-left: 3px solid var(--gold);
}

.page-faq .prep-list .mono {
  flex: none;
  padding-top: 3px;
  font-size: 13px;
  letter-spacing: .06em;
  color: var(--gold);
}

.page-faq .prep-list > li > div {
  min-width: 0;
}

.page-faq .prep-list h3 {
  margin: 0 0 4px;
  font-size: 16px;
  color: var(--paper);
}

.page-faq .prep-list p {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: rgba(243, 238, 224, .82);
}

.page-faq .faq-contact__media {
  margin: 24px 0 0;
  border: 2px solid var(--gold);
  box-shadow: 6px 6px 0 rgba(0, 0, 0, .28);
}

.page-faq .faq-contact__media img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .contact-card {
  padding: clamp(20px, 3vw, 28px);
  background: var(--paper);
  border: var(--line);
  box-shadow: var(--shadow-hard);
  color: var(--ink);
}

.page-faq .contact-card__title {
  margin: 0 0 16px;
  font-size: 20px;
  color: var(--ink-green);
}

.page-faq .contact-card__line {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px 12px;
  margin: 0 0 12px;
  padding-bottom: 12px;
  border-bottom: var(--line-soft);
  font-size: 14px;
  line-height: 1.7;
  color: var(--ink);
}

.page-faq .contact-card__line .mono {
  flex: none;
  min-width: 34px;
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--sage);
}

.page-faq .contact-card .copy-btn {
  max-width: 100%;
  overflow-wrap: anywhere;
  text-align: left;
}

.page-faq .contact-card .btn {
  width: 100%;
  justify-content: center;
  margin-top: 6px;
}

.page-faq .contact-card__note {
  margin: 12px 0 0;
  font-size: 13px;
  line-height: 1.72;
  color: var(--sage);
}

.page-faq .contact-card__legal {
  margin: 10px 0 0;
  padding-top: 10px;
  border-top: var(--line-soft);
  font-size: 12.5px;
  line-height: 1.7;
  color: var(--sage);
}

.page-faq .contact-card__legal a {
  color: var(--jade);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .contact-card__legal a:hover {
  color: var(--vermilion-deep);
}

/* ---------- 断点 ---------- */
@media (min-width: 680px) {
  .page-faq .cat-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .mobile-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 760px) {
  .page-faq .step-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
  }

  .page-faq .faq-contact__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: start;
  }
}

@media (min-width: 1040px) {
  .page-faq .cat-grid {
    grid-template-columns: repeat(6, minmax(0, 1fr));
  }

  .page-faq .cat-grid > li:nth-child(1) {
    grid-column: span 4;
  }

  .page-faq .cat-grid > li:nth-child(2) {
    grid-column: span 2;
  }

  .page-faq .cat-grid > li:nth-child(3),
  .page-faq .cat-grid > li:nth-child(4),
  .page-faq .cat-grid > li:nth-child(5) {
    grid-column: span 2;
  }

  .page-faq .mobile-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .cat-card,
  .page-faq .qa__icon,
  .page-faq .qa__q {
    transition: none;
  }

  .page-faq .cat-card:hover,
  .page-faq .cat-card:focus-within {
    transform: none;
  }

  .page-faq .qa[open] .qa__a {
    animation: none;
  }
}
<<<END>>>